Blackstone’s Online Dental Office Assistant Certificate Program

Blackstone’s online dental office assistant certificate training offers the working knowledge and skills needed to run a dental office smoothly. Our dental office assistant program provides you with the latest information on operating a dental office and preparing you for the various tasks an administrative dental assistant may encounter. For example, students will learn up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, along with practice administrative procedures such as entering patient data, posting payments and scheduling appointments.

Job Outlook

Administrative dental assistant jobs will remain in demand! The Occupational Outlook Handbook produced by the U.S. Bureau of Labor Statistics forecasts excellent prospects for administrative dental assistants careers. Employment growth will account for the majority of job openings along with the need to replace dental office assistants who transfer to other occupations, retire, or leave the labor force for other reasons. According to the U.S. Department of Labor, the number of dental office assistant jobs is expected to grow up to 19% by 2026, much faster than the average career.

As with many careers, the earning potential of those in an administrative dental assistant career varies depending on factors such as experience, skills, and geographic location. According to the 2016-2017 Occupational Outlook Handbook, those working in a dental office career earned up to $52,000 annually, with the middle 50% earning as high as $36,940. With Blackstone Career Institute’s rewarding online certificate program, you will be on your way toward earning a competitive dental office assistant salary.

Become Certified

Graduates of Blackstone’s administrative dental assistant training program are eligible to sit for certification through the Dental Assisting National Board (DANB), along with two years of full-time or four years part-time as a dental assistant, and a CPR certification.

Included in Your Dental Office Assistant Program

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.

No out of pocket costs. With Blackstone, all materials are included. See details below:

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.With your e-book, The Administrative Dental Assistant, you will also gain access to additional administrative dental assistant program study materials and resources, including:

-Crossword puzzles to test your knowledge of key terms and concepts
-WebLinks with access to hundreds of online resources related to your studies

Textbook: The Administrative Dental Assistant, by Linda J. Gaylor, Saunders/Elsevier. ISBN: 9781437713589.

Mosby’s Dental Dictionary

This invaluable online reference will give you more than 10,000 terms and 300 full-color illustrations. Definitions include all areas of dentistry, terms related to office management, and commonly used medical terms. Designed for the entire dental team, this dictionary includes extensive appendices for quick, easy-to-use access to information utilized daily in the clinical setting-a valuable reference for your Administrative Dental Assistant Program and beyond! Textbook: Mosby’s Dental Dictionary 3rd Ed., by Mosby’s Elsevier. ISBN: 9780323100120.

Blackstone's Exclusive Online Typing Tutor

Whether you are a novice typist or just need to brush up on your skills and increase your speed, Blackstone’s Online Typing Tutor will help you succeed. Work at your own pace and take the online typing test when you are ready to assess your skill level.

Blackstone’s Online Student Center

Along with your traditional course items, you will gain unlimited access to Blackstone’s Online Student Center, where you can chat real-time with other students, participate in online discussions, take exams at your convenience, receive instantaneous Grade Reports, and up-to-the-minute news about Blackstone Career Institute.

Why Choose
Blackstone?

  • Nationally & Regionally Accredited
  • All Materials Included
  • Self Paced Program – No Deadlines
  • Affordable – Graduate Debt-Free
  • Reliable Instructor & Customer Support
  • A Proven Track Record of Student Success

Enroll for just $59 and save up to $356

At Blackstone we offer accredited, affordable and convenient online career training programs. With our low monthly payment options, 0% interest, all inclusive tuition and no hidden fees, you can graduate debt-free. Take advantage of our Tuition Assistance Payment Plan (TAPP) to earn your Dental Office Assistant Certificate. Save up to $356 today!

Save On Your Tuition

Start your future today

Graduate Debt – Free in a year or less

Curriculum for Blackstone’s Dental Office Assistant Certificate Program

In choosing to work as an administrative dental assistant career, your job will encompass all of the business aspects related to running a dental practice. Some of the duties of the dental office assistant may include greeting patients, scheduling and confirming appointments, managing patient files, sending bills, receiving payments, and ordering office supplies and dental materials. With on-the-job training, those in an administrative dental assistant career may also assist in chair-side duties such as preparing patients for treatment, obtaining dental records, sterilizing instruments, and preparing trays of instruments for dental procedures. With Blackstone Career Institute’s flexible, online certificate programs, you can prepare yourself for your career as a Dental Office Assistant, today!

Program Goals and Objectives

The Dental Office Assistant program prepares students for entry-level employment as a Dental Office Assistant.

  • Elevate written communications to identify problems and suggest solutions.
  • Describe the duties of a dental office assistant
  • Identify the correct way to schedule appointments, interact with patients over the telephone, interact with patients in the reception area, order supplies, file documents and records, and manage accounts receivable and payable in the dental office.
  • Identify and define dental nomenclature and related terminology

curriculum

Expand All +

Unit 1 - Blackstone’s Skills for Success

  • Chapter 1: Discover How You Learn
  • Chapter 2: Find a Place to Study
  • Chapter 3: Learn How to Study
  • Chapter 4: Keyboarding

Unit 2 - Introduction to Computers, the Internet and Electronic Communication

  • Chapter 1: Introduction to Computers
  • Chapter 2: The Internet, Websites and Media
  • Chapter 3: Electronic Communication

Unit 3 - Dental Office Management 1

  • Chapter 1: Orientation to the Dental Profession
  • Chapter 2: Dental Basics
  • Chapter 3: Communication Skills and Telephone Techniques
  • Chapter 4: Written Correspondence
  • Chapter 5: Patient Relations
  • Chapter 6: Dental Healthcare Team Communications

Unit 4 - Dental Office Management 2

  • Chapter 7: Patient Clinical Records
  • Chapter 8: Information Management
  • Chapter 9: Dental Patient Scheduling
  • Chapter 10: Recall Systems

Unit 5 - English Usage and Written Communication

  • Chapter 1: Parts of Speech
  • Chapter 2: Parts of a Sentence
  • Chapter 3: Pronouns, Verbs, and Agreement
  • Chapter 4: Sentence Types and Punctuation
  • Chapter 5: Written Communications

Unit 6 - Time & Stress Management

  • Chapter 1: LifeTime Patterns (Values)
  • Chapter 2: The Power of LifeTime Habits
  • Chapter 3: Goals, Objectives, and Outcomes
  • Chapter 4: Choosing Your Priorities
  • Chapter 5: Planning and Scheduling Activities
  • Chapter 6: Interruptions, the #1 TimeThief
  • Chapter 7: TimeLogs
  • Chapter 8: TimeTips
  • Chapter 9: Self-Esteem and Time Management
  • Chapter 10: Stress Management

Unit 7 - Dental Office Management 3

  • Chapter 11: Dental Insurance Processing
  • Chapter 12: Inventory Management
  • Chapter 13: Financial Arrangement and Collection Procedures
  • Chapter 14: Bookkeeping Procedures: Accounts Receivable
  • Chapter 15: Bookkeeping Procedures: Accounts Payable

Unit 8 - Dental Office Management 4

  • Chapter 16: Office Equipment
  • Chapter 17: Computerized Dental Practice
  • Chapter 18: Employment Strategies

Unit 9 - Professional Development and Medicolegal Ethics

  • Chapter 1: Professional Development
  • Chapter 2: Medicolegal Ethics
  • Chapter 3: HIPAA for the Allied Healthcare Worker

Unit 10 - Critical Thinking Skills

  • Chapter 1: Introduction to Critical Thinking and the PANIC Method
  • Chapter 2: Inference and Judgment
  • Chapter 3: Metacognition
  • Chapter 4: Forming Strong Conclusions through Predicting
  • Chapter 5: Rhetorical Strategies
  • Chapter 6: Critical Theories
  • Chapter 7: Deductive Reasoning
  • Chapter 8: Emotional Intelligence and Critical Thinking

Unit 11 - Dental Office Practice 1

  • Chapter 1: Monday
  • Chapter 2: Tuesday

Unit 12 - Dental Office Practice 2

  • Chapter 3: Wednesday
  • Chapter 4: Thursday

Unit 13 - Dental Office Practice 3

  • Chapter 5: Friday
  • Chapter 6: Critical Thinking Questions

Unit 14 - Creating an Effective Workplace Environment

  • Chapter 1: Aspects of a Positive Workplace Environment
  • Chapter 2: Communication
  • Chapter 3: Diversity in the Workplace
  • Chapter 4: Team Building

Unit 15 - Management Practices & Principles

  • Chapter 1: The Supervisor: Manager and Leader
  • Chapter 2: Effective Communication
  • Chapter 3: Creating a Positive Work Climate
  • Chapter 4: Building Teams and Managing Conflict
  • Chapter 5: Delegation
  • Chapter 6: Developing Job Expectations
  • Chapter 7: Recruiting Employees
  • Chapter 8: Selecting Employees
  • Chapter 9: Orienting and Training Employees
  • Chapter 10: Performance Evaluation
  • Chapter 11: Disciplining Employees

Unit 16: How to Find a Job in Healthcare

  • Chapter 1: Job Search Correspondence
  • Chapter 2: The Job Search
  • Chapter 3: Job Interviews

Meet Your Dental Office Assistant Instructor

Donna S. Lepkoski, Dental Office Assistant Consultant

CDA. EFDA. FADAA.
Professor, Luzerne County Community College

Currently and for the past 37 years Donna has been a full-time faculty member in the Dental Health Department at Luzerne County Community College Nanticoke, PA and holds the rank of Professor. Prior to working at the college she worked in private practice as a chairside assistant.

Donna is a Dental Assisting National Board (DANB) Certified Dental Assistant and a Pennsylvania Certified Expanded Functions Dental Assistant. She was awarded a Fellowship in the American Dental Assistant Association in 2001 and holds a BS degree in Dental Health Education. Donna teaches in the Dental Assisting Program, Dental Hygiene Program, and the Expanded Functions Dental Assisting Program at LCCC along with being faculty advisor for the dental assisting students and serving on various college committees. She also serves as consultant for the American Dental Association Commission on Dental Accreditation and is a member of the Commissions’ Dental Assisting Review Committee. Donna has developed, presented, and published seminars and articles on dental infection control on a state and national level.

She enjoys traveling with her family, discovering new places, and enjoying time with her friends.

We are here to help you

Upon enrollment in Blackstone’s Physical Therapy Aide Program, students will receive their instructor’s information. For additional support, Our student service center is available Mon – Fri to assist students. Simply call 800.826.9228 or email info@blackstone.edu.

Included in Your Dental Office Assistant Program

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.

No out of pocket costs. With Blackstone, all materials are included. See details below:

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.With your e-book, The Administrative Dental Assistant, you will also gain access to additional administrative dental assistant program study materials and resources, including:

-Crossword puzzles to test your knowledge of key terms and concepts
-WebLinks with access to hundreds of online resources related to your studies

Textbook: The Administrative Dental Assistant, by Linda J. Gaylor, Saunders/Elsevier. ISBN: 9781437713589.

Mosby’s Dental Dictionary

This invaluable online reference will give you more than 10,000 terms and 300 full-color illustrations. Definitions include all areas of dentistry, terms related to office management, and commonly used medical terms. Designed for the entire dental team, this dictionary includes extensive appendices for quick, easy-to-use access to information utilized daily in the clinical setting-a valuable reference for your Administrative Dental Assistant Program and beyond! Textbook: Mosby’s Dental Dictionary 3rd Ed., by Mosby’s Elsevier. ISBN: 9780323100120.

Blackstone's Exclusive Online Typing Tutor

Whether you are a novice typist or just need to brush up on your skills and increase your speed, Blackstone’s Online Typing Tutor will help you succeed. Work at your own pace and take the online typing test when you are ready to assess your skill level.

Blackstone’s Online Student Center

Along with your traditional course items, you will gain unlimited access to Blackstone’s Online Student Center, where you can chat real-time with other students, participate in online discussions, take exams at your convenience, receive instantaneous Grade Reports, and up-to-the-minute news about Blackstone Career Institute.

Dental Office Assistant Resources

Network and enhance your professional knowledge. Find sites and organizations that specifically relate to Dental Office Assistant careers. Learn how to become a Dental Office Assistant today!

State Licensure

It is important to check with the state licensing board or similar regulatory body in the state you plan to work in

Start your future today

Graduate Debt – Free in a year or less

Dental Office Assistant Tuition Rates

Blackstone Career Institute makes it easy for you to receive a quality education at an affordable rate. Everything you need to complete your Dental Office Assistant Certificate training is included in your tuition. Choose the payment plan that works best for you and learn how to become a Dental Office Assistant today!

Remember to use promo code TAPP

Full Pay

$1,214

$1,442

Save $228

Enroll Now

Pay full tuition now. Best value. No monthly payments.

16 Month Autopay

$1,298

$1,442

Save $144

$79/month

Automatic monthly credit card payments. Low Initial payment.

24 Month Autopay

$1,442

Lowest Monthly Payments

$59/month

Automatic monthly credit card payments. Low Initial payment.

16 Month Autopay Plan requires a Down Payment of $59.00 with 15 monthly payments of $79. The final payment is $54.

24 Month Autopay Plan requires a Down Payment of $59.00 with 23 monthly payments of $59. The final payment is $26.

Start your future today

Graduate Debt – Free in a year or less

FAQ’s for Blackstone’s Dental Office Assistant Certificate Program

A helpful resource for students to learn more about Blackstone Career Institute’s accredited Dental Office Assistant Program. Obtain your Dental Office Assistant certification today through Blackstone’s renowned online courses with certificates.

Is your school accredited?

Yes. Blackstone Career Institute is nationally accredited by the Distance Education Accrediting Commission (DEAC), and regionally accredited by the Middle States Commission on Secondary Schools. Accreditation assures the public that our curriculum, faculty, administrative procedures and polices meet the accrediting agencies’ exceptionally high standards. To better understand the value of accreditation, read this document published by the Council for Higher Education Accreditation (CHEA).

How much is tuition?

Please click here to view tuition for our Dental Office Assistant Certificate Program.

Do you offer financial assistance?

Blackstone offers 3 affordable, interest-free payment plan options but is not a Title 1V school that accepts FAFSA or Pell Grants. Students may also apply for tuition reimbursement from their employer, or check with their State and Local Assistance. Learn more here

Can I use my Military Benefits?

Yes! BCI takes the confusion out of understanding military education benefits. Blackstone is proud to be named on a National list of Military Friendly Schools. With our career programs being approved by both the Department of Veterans Affairs, and The Military Spouse Career Advancement Accounts Program (MyCAA), Blackstone ensures you receive the benefits for which you are eligible. Learn more here

What are BCI’s Admission Requirements?

Enrolling at Blackstone is easy, with our open enrollment you can enroll anytime. To qualify, a high school diploma or an equivalent along with access to a Microsoft Windows compatible PC or MAC with Internet access is needed. All applicants must complete our Enrollment Agreement along with the required down payment for processing. Applications will be processed only if they are accompanied with the required payment. If you have any questions, please contact our friendly Student Services staff toll-free at 800-826-9228.

How do I enroll?

Students can enroll anytime from our website by clicking here or calling our student service center Mon – Thurs from 8:30 AM – 4:30 PM EST at 800.826.9228. Blackstone has open-enrollment, so students can enroll in our online certificate programs anytime, 24/7/365.

Are there physical textbooks included in the program?

As an online school, our courses use e-books for convenience of studying on the go and to allow us to keep tuition costs down. We do provide the ISBN information for each e-book under the materials tab. Students who wish to purchase a physical copy of the e-book can simply use the ISBN number provided on our website to purchase the book through a third party like amazon or chegg.com.

How do course materials release online?

Students who pay in full for their program will have access to all of their materials once enrolled. Students who enroll under a monthly payment plan will have access to a new unit every month upon making their monthly payment.

What is the average completion time for students in the Dental Office Assistant program?

One of the major advantages in taking Blackstone’s Dental Office Assistant Certificate program is that students can work at their own pace. Many students complete the program in 8 -12 months. Students have up to 24 months from their enrollment date to complete and graduate from their program.

Who is the instructor for the course?

The instructor for our Dental Office Assistant Certificate program is Donna S. Lepkoski. To learn more about Donna, please click here. Students with any curriculum questions can send their inquiries to instructor@blackstone.edu .

Who do I contact if I need help?

For curriculum questions, contact our Education Department by sending an e-mail to instructor@blackstone.edu, for additional questions regarding our online certificate programs, email student services at info@blackstone.edu.

Does this course lead to certification?

Graduates of Blackstone’s administrative dental assistant training program are eligible to sit for certification through the Dental Assisting National Board (DANB), along with two years of full-time or four years part-time as a dental assistant, and a CPR certification.

Will credits transfer to a college or university after I graduate?

Blackstone’s online certificate programs are designed to prepare students for entry-level careers. While some schools may accept credits from Blackstone, it is at the discretion of the receiving school. Simply check with the school’s admissions office.

Where can I expect to find a job as a Dental Office Assistant?

While the majority of positions available for an administrative dental assistant are in dental offices, employment can be found in dental clinics, managed care facilities and specialty practices working for orthodontists, periodontists, or oral surgeons. Additional education and training offers employees in an administrative dental assistant career the opportunity to move into positions such as dental-assisting instructors, office managers, or dental product sales representatives. Some dental assistants seek certification through the Dental Assisting National Board (DANB). Graduates of Blackstone’s Dental Office Assistant program are eligible for this exam after working full-time for two years or part-time for four years as a dental assistant and obtaining certification in cardiopulmonary resuscitation (CPR). Start your career journey today and obtain your Dental Office Assistant Certificate with Blackstone Career Institute.

Do you provide job placement?

As a true distance education school, we are unable to provide job placement. We do feel confident that our online certificate programs provide the education needed to qualify for entry-level employment. Our Career Center offers students and graduates resources to search for successful employment.

Still have questions?

Speak with a student advisor today! We are available Mon – Thurs from 8:30 – 4:30 EST.

Overview

Blackstone’s Online Dental Office Assistant Certificate Program

Blackstone’s online dental office assistant certificate training offers the working knowledge and skills needed to run a dental office smoothly. Our dental office assistant program provides you with the latest information on operating a dental office and preparing you for the various tasks an administrative dental assistant may encounter. For example, students will learn up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, along with practice administrative procedures such as entering patient data, posting payments and scheduling appointments.

Job Outlook

Administrative dental assistant jobs will remain in demand! The Occupational Outlook Handbook produced by the U.S. Bureau of Labor Statistics forecasts excellent prospects for administrative dental assistants careers. Employment growth will account for the majority of job openings along with the need to replace dental office assistants who transfer to other occupations, retire, or leave the labor force for other reasons. According to the U.S. Department of Labor, the number of dental office assistant jobs is expected to grow up to 19% by 2026, much faster than the average career.

As with many careers, the earning potential of those in an administrative dental assistant career varies depending on factors such as experience, skills, and geographic location. According to the 2016-2017 Occupational Outlook Handbook, those working in a dental office career earned up to $52,000 annually, with the middle 50% earning as high as $36,940. With Blackstone Career Institute’s rewarding online certificate program, you will be on your way toward earning a competitive dental office assistant salary.

Become Certified

Graduates of Blackstone’s administrative dental assistant training program are eligible to sit for certification through the Dental Assisting National Board (DANB), along with two years of full-time or four years part-time as a dental assistant, and a CPR certification.

Included in Your Dental Office Assistant Program

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.

No out of pocket costs. With Blackstone, all materials are included. See details below:

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.With your e-book, The Administrative Dental Assistant, you will also gain access to additional administrative dental assistant program study materials and resources, including:

-Crossword puzzles to test your knowledge of key terms and concepts
-WebLinks with access to hundreds of online resources related to your studies

Textbook: The Administrative Dental Assistant, by Linda J. Gaylor, Saunders/Elsevier. ISBN: 9781437713589.

Mosby’s Dental Dictionary

This invaluable online reference will give you more than 10,000 terms and 300 full-color illustrations. Definitions include all areas of dentistry, terms related to office management, and commonly used medical terms. Designed for the entire dental team, this dictionary includes extensive appendices for quick, easy-to-use access to information utilized daily in the clinical setting-a valuable reference for your Administrative Dental Assistant Program and beyond! Textbook: Mosby’s Dental Dictionary 3rd Ed., by Mosby’s Elsevier. ISBN: 9780323100120.

Blackstone's Exclusive Online Typing Tutor

Whether you are a novice typist or just need to brush up on your skills and increase your speed, Blackstone’s Online Typing Tutor will help you succeed. Work at your own pace and take the online typing test when you are ready to assess your skill level.

Blackstone’s Online Student Center

Along with your traditional course items, you will gain unlimited access to Blackstone’s Online Student Center, where you can chat real-time with other students, participate in online discussions, take exams at your convenience, receive instantaneous Grade Reports, and up-to-the-minute news about Blackstone Career Institute.

Why Choose
Blackstone?

  • Nationally & Regionally Accredited
  • All Materials Included
  • Self Paced Program – No Deadlines
  • Affordable – Graduate Debt-Free
  • Reliable Instructor & Customer Support
  • A Proven Track Record of Student Success

Enroll for just $59 and save up to $356

At Blackstone we offer accredited, affordable and convenient online career training programs. With our low monthly payment options, 0% interest, all inclusive tuition and no hidden fees, you can graduate debt-free. Take advantage of our Tuition Assistance Payment Plan (TAPP) to earn your Dental Office Assistant Certificate. Save up to $356 today!

Save On Your Tuition

Start your future today

Graduate Debt – Free in a year or less

Program Details

Curriculum for Blackstone’s Dental Office Assistant Certificate Program

In choosing to work as an administrative dental assistant career, your job will encompass all of the business aspects related to running a dental practice. Some of the duties of the dental office assistant may include greeting patients, scheduling and confirming appointments, managing patient files, sending bills, receiving payments, and ordering office supplies and dental materials. With on-the-job training, those in an administrative dental assistant career may also assist in chair-side duties such as preparing patients for treatment, obtaining dental records, sterilizing instruments, and preparing trays of instruments for dental procedures. With Blackstone Career Institute’s flexible, online certificate programs, you can prepare yourself for your career as a Dental Office Assistant, today!

Program Goals and Objectives

The Dental Office Assistant program prepares students for entry-level employment as a Dental Office Assistant.

  • Elevate written communications to identify problems and suggest solutions.
  • Describe the duties of a dental office assistant
  • Identify the correct way to schedule appointments, interact with patients over the telephone, interact with patients in the reception area, order supplies, file documents and records, and manage accounts receivable and payable in the dental office.
  • Identify and define dental nomenclature and related terminology

curriculum

Expand All +

Unit 1 - Blackstone’s Skills for Success

  • Chapter 1: Discover How You Learn
  • Chapter 2: Find a Place to Study
  • Chapter 3: Learn How to Study
  • Chapter 4: Keyboarding

Unit 2 - Introduction to Computers, the Internet and Electronic Communication

  • Chapter 1: Introduction to Computers
  • Chapter 2: The Internet, Websites and Media
  • Chapter 3: Electronic Communication

Unit 3 - Dental Office Management 1

  • Chapter 1: Orientation to the Dental Profession
  • Chapter 2: Dental Basics
  • Chapter 3: Communication Skills and Telephone Techniques
  • Chapter 4: Written Correspondence
  • Chapter 5: Patient Relations
  • Chapter 6: Dental Healthcare Team Communications

Unit 4 - Dental Office Management 2

  • Chapter 7: Patient Clinical Records
  • Chapter 8: Information Management
  • Chapter 9: Dental Patient Scheduling
  • Chapter 10: Recall Systems

Unit 5 - English Usage and Written Communication

  • Chapter 1: Parts of Speech
  • Chapter 2: Parts of a Sentence
  • Chapter 3: Pronouns, Verbs, and Agreement
  • Chapter 4: Sentence Types and Punctuation
  • Chapter 5: Written Communications

Unit 6 - Time & Stress Management

  • Chapter 1: LifeTime Patterns (Values)
  • Chapter 2: The Power of LifeTime Habits
  • Chapter 3: Goals, Objectives, and Outcomes
  • Chapter 4: Choosing Your Priorities
  • Chapter 5: Planning and Scheduling Activities
  • Chapter 6: Interruptions, the #1 TimeThief
  • Chapter 7: TimeLogs
  • Chapter 8: TimeTips
  • Chapter 9: Self-Esteem and Time Management
  • Chapter 10: Stress Management

Unit 7 - Dental Office Management 3

  • Chapter 11: Dental Insurance Processing
  • Chapter 12: Inventory Management
  • Chapter 13: Financial Arrangement and Collection Procedures
  • Chapter 14: Bookkeeping Procedures: Accounts Receivable
  • Chapter 15: Bookkeeping Procedures: Accounts Payable

Unit 8 - Dental Office Management 4

  • Chapter 16: Office Equipment
  • Chapter 17: Computerized Dental Practice
  • Chapter 18: Employment Strategies

Unit 9 - Professional Development and Medicolegal Ethics

  • Chapter 1: Professional Development
  • Chapter 2: Medicolegal Ethics
  • Chapter 3: HIPAA for the Allied Healthcare Worker

Unit 10 - Critical Thinking Skills

  • Chapter 1: Introduction to Critical Thinking and the PANIC Method
  • Chapter 2: Inference and Judgment
  • Chapter 3: Metacognition
  • Chapter 4: Forming Strong Conclusions through Predicting
  • Chapter 5: Rhetorical Strategies
  • Chapter 6: Critical Theories
  • Chapter 7: Deductive Reasoning
  • Chapter 8: Emotional Intelligence and Critical Thinking

Unit 11 - Dental Office Practice 1

  • Chapter 1: Monday
  • Chapter 2: Tuesday

Unit 12 - Dental Office Practice 2

  • Chapter 3: Wednesday
  • Chapter 4: Thursday

Unit 13 - Dental Office Practice 3

  • Chapter 5: Friday
  • Chapter 6: Critical Thinking Questions

Unit 14 - Creating an Effective Workplace Environment

  • Chapter 1: Aspects of a Positive Workplace Environment
  • Chapter 2: Communication
  • Chapter 3: Diversity in the Workplace
  • Chapter 4: Team Building

Unit 15 - Management Practices & Principles

  • Chapter 1: The Supervisor: Manager and Leader
  • Chapter 2: Effective Communication
  • Chapter 3: Creating a Positive Work Climate
  • Chapter 4: Building Teams and Managing Conflict
  • Chapter 5: Delegation
  • Chapter 6: Developing Job Expectations
  • Chapter 7: Recruiting Employees
  • Chapter 8: Selecting Employees
  • Chapter 9: Orienting and Training Employees
  • Chapter 10: Performance Evaluation
  • Chapter 11: Disciplining Employees

Unit 16: How to Find a Job in Healthcare

  • Chapter 1: Job Search Correspondence
  • Chapter 2: The Job Search
  • Chapter 3: Job Interviews

Meet Your Dental Office Assistant Instructor

Donna S. Lepkoski, Dental Office Assistant Consultant

CDA. EFDA. FADAA.
Professor, Luzerne County Community College

Currently and for the past 37 years Donna has been a full-time faculty member in the Dental Health Department at Luzerne County Community College Nanticoke, PA and holds the rank of Professor. Prior to working at the college she worked in private practice as a chairside assistant.

Donna is a Dental Assisting National Board (DANB) Certified Dental Assistant and a Pennsylvania Certified Expanded Functions Dental Assistant. She was awarded a Fellowship in the American Dental Assistant Association in 2001 and holds a BS degree in Dental Health Education. Donna teaches in the Dental Assisting Program, Dental Hygiene Program, and the Expanded Functions Dental Assisting Program at LCCC along with being faculty advisor for the dental assisting students and serving on various college committees. She also serves as consultant for the American Dental Association Commission on Dental Accreditation and is a member of the Commissions’ Dental Assisting Review Committee. Donna has developed, presented, and published seminars and articles on dental infection control on a state and national level.

She enjoys traveling with her family, discovering new places, and enjoying time with her friends.

We are here to help you

Upon enrollment in Blackstone’s Physical Therapy Aide Program, students will receive their instructor’s information. For additional support, Our student service center is available Mon – Fri to assist students. Simply call 800.826.9228 or email info@blackstone.edu.

Included in Your Dental Office Assistant Program

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.

No out of pocket costs. With Blackstone, all materials are included. See details below:

The Administrative Dental Assistant

This comprehensive e-book, the core of the Administrative Dental Assistant program takes readers through the latest information on operating a dental office, preparing them for the various tasks an administrative dental assistant encounters. Up-to-date CDT-5 Dental Codes, new HIPAA and OSHA guidelines, and examples of forms used in a dental office are included. The companion Online Simulation Tool allows you to practice administrative procedures such as entering patient data, posting payments and scheduling appointments.With your e-book, The Administrative Dental Assistant, you will also gain access to additional administrative dental assistant program study materials and resources, including:

-Crossword puzzles to test your knowledge of key terms and concepts
-WebLinks with access to hundreds of online resources related to your studies

Textbook: The Administrative Dental Assistant, by Linda J. Gaylor, Saunders/Elsevier. ISBN: 9781437713589.

Mosby’s Dental Dictionary

This invaluable online reference will give you more than 10,000 terms and 300 full-color illustrations. Definitions include all areas of dentistry, terms related to office management, and commonly used medical terms. Designed for the entire dental team, this dictionary includes extensive appendices for quick, easy-to-use access to information utilized daily in the clinical setting-a valuable reference for your Administrative Dental Assistant Program and beyond! Textbook: Mosby’s Dental Dictionary 3rd Ed., by Mosby’s Elsevier. ISBN: 9780323100120.

Blackstone's Exclusive Online Typing Tutor

Whether you are a novice typist or just need to brush up on your skills and increase your speed, Blackstone’s Online Typing Tutor will help you succeed. Work at your own pace and take the online typing test when you are ready to assess your skill level.

Blackstone’s Online Student Center

Along with your traditional course items, you will gain unlimited access to Blackstone’s Online Student Center, where you can chat real-time with other students, participate in online discussions, take exams at your convenience, receive instantaneous Grade Reports, and up-to-the-minute news about Blackstone Career Institute.

Dental Office Assistant Resources

Network and enhance your professional knowledge. Find sites and organizations that specifically relate to Dental Office Assistant careers. Learn how to become a Dental Office Assistant today!

State Licensure

It is important to check with the state licensing board or similar regulatory body in the state you plan to work in

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Tuition

Dental Office Assistant Tuition Rates

Blackstone Career Institute makes it easy for you to receive a quality education at an affordable rate. Everything you need to complete your Dental Office Assistant Certificate training is included in your tuition. Choose the payment plan that works best for you and learn how to become a Dental Office Assistant today!

Remember to use promo code TAPP

Full Pay

$1,214

$1,442

Save $228

Enroll Now

Pay full tuition now. Best value. No monthly payments.

16 Month Autopay

$1,298

$1,442

Save $144

$79/month

Automatic monthly credit card payments. Low Initial payment.

24 Month Autopay

$1,442

Lowest Monthly Payments

$59/month

Automatic monthly credit card payments. Low Initial payment.

16 Month Autopay Plan requires a Down Payment of $59.00 with 15 monthly payments of $79. The final payment is $54.

24 Month Autopay Plan requires a Down Payment of $59.00 with 23 monthly payments of $59. The final payment is $26.

Start your future today

Graduate Debt – Free in a year or less

FAQ’S

FAQ’s for Blackstone’s Dental Office Assistant Certificate Program

A helpful resource for students to learn more about Blackstone Career Institute’s accredited Dental Office Assistant Program. Obtain your Dental Office Assistant certification today through Blackstone’s renowned online courses with certificates.

Is your school accredited?

Yes. Blackstone Career Institute is nationally accredited by the Distance Education Accrediting Commission (DEAC), and regionally accredited by the Middle States Commission on Secondary Schools. Accreditation assures the public that our curriculum, faculty, administrative procedures and polices meet the accrediting agencies’ exceptionally high standards. To better understand the value of accreditation, read this document published by the Council for Higher Education Accreditation (CHEA).

How much is tuition?

Please click here to view tuition for our Dental Office Assistant Certificate Program.

Do you offer financial assistance?

Blackstone offers 3 affordable, interest-free payment plan options but is not a Title 1V school that accepts FAFSA or Pell Grants. Students may also apply for tuition reimbursement from their employer, or check with their State and Local Assistance. Learn more here

Can I use my Military Benefits?

Yes! BCI takes the confusion out of understanding military education benefits. Blackstone is proud to be named on a National list of Military Friendly Schools. With our career programs being approved by both the Department of Veterans Affairs, and The Military Spouse Career Advancement Accounts Program (MyCAA), Blackstone ensures you receive the benefits for which you are eligible. Learn more here

What are BCI’s Admission Requirements?

Enrolling at Blackstone is easy, with our open enrollment you can enroll anytime. To qualify, a high school diploma or an equivalent along with access to a Microsoft Windows compatible PC or MAC with Internet access is needed. All applicants must complete our Enrollment Agreement along with the required down payment for processing. Applications will be processed only if they are accompanied with the required payment. If you have any questions, please contact our friendly Student Services staff toll-free at 800-826-9228.

How do I enroll?

Students can enroll anytime from our website by clicking here or calling our student service center Mon – Thurs from 8:30 AM – 4:30 PM EST at 800.826.9228. Blackstone has open-enrollment, so students can enroll in our online certificate programs anytime, 24/7/365.

Are there physical textbooks included in the program?

As an online school, our courses use e-books for convenience of studying on the go and to allow us to keep tuition costs down. We do provide the ISBN information for each e-book under the materials tab. Students who wish to purchase a physical copy of the e-book can simply use the ISBN number provided on our website to purchase the book through a third party like amazon or chegg.com.

How do course materials release online?

Students who pay in full for their program will have access to all of their materials once enrolled. Students who enroll under a monthly payment plan will have access to a new unit every month upon making their monthly payment.

What is the average completion time for students in the Dental Office Assistant program?

One of the major advantages in taking Blackstone’s Dental Office Assistant Certificate program is that students can work at their own pace. Many students complete the program in 8 -12 months. Students have up to 24 months from their enrollment date to complete and graduate from their program.

Who is the instructor for the course?

The instructor for our Dental Office Assistant Certificate program is Donna S. Lepkoski. To learn more about Donna, please click here. Students with any curriculum questions can send their inquiries to instructor@blackstone.edu .

Who do I contact if I need help?

For curriculum questions, contact our Education Department by sending an e-mail to instructor@blackstone.edu, for additional questions regarding our online certificate programs, email student services at info@blackstone.edu.

Does this course lead to certification?

Graduates of Blackstone’s administrative dental assistant training program are eligible to sit for certification through the Dental Assisting National Board (DANB), along with two years of full-time or four years part-time as a dental assistant, and a CPR certification.

Will credits transfer to a college or university after I graduate?

Blackstone’s online certificate programs are designed to prepare students for entry-level careers. While some schools may accept credits from Blackstone, it is at the discretion of the receiving school. Simply check with the school’s admissions office.

Where can I expect to find a job as a Dental Office Assistant?

While the majority of positions available for an administrative dental assistant are in dental offices, employment can be found in dental clinics, managed care facilities and specialty practices working for orthodontists, periodontists, or oral surgeons. Additional education and training offers employees in an administrative dental assistant career the opportunity to move into positions such as dental-assisting instructors, office managers, or dental product sales representatives. Some dental assistants seek certification through the Dental Assisting National Board (DANB). Graduates of Blackstone’s Dental Office Assistant program are eligible for this exam after working full-time for two years or part-time for four years as a dental assistant and obtaining certification in cardiopulmonary resuscitation (CPR). Start your career journey today and obtain your Dental Office Assistant Certificate with Blackstone Career Institute.

Do you provide job placement?

As a true distance education school, we are unable to provide job placement. We do feel confident that our online certificate programs provide the education needed to qualify for entry-level employment. Our Career Center offers students and graduates resources to search for successful employment.

Still have questions?

Speak with a student advisor today! We are available Mon – Thurs from 8:30 – 4:30 EST.