Employee Supervision Overview
Knowledge of supervisory skills is essential to functioning effectively in today’s workforce and moving up the career ladder!
All employees, whether they are new to an organization or are ready to move into supervisory positions, need a solid understanding of supervision concepts and skills. The transition from employee to supervisor takes the right combination of attitude and competency—which you will explore in this course. Learn how to take on a supervisory role and stimulate employee and group performance in a changing environment. This course will provide you with the knowledge and skills you need to get results.
Learn the skills you need to add value to your position or move ahead:
- Make Ethical Decisions
- Mentor, Coach and Motivate Employees to Make the Most of Your Team’s Skills and Abilities
- Organize an Effective Department by Using Job Descriptions, Delegation, Team Building and Communication
- Develop Sound Critical Thinking and Problem Solving Skills
- Focus on Quality During the Design and Implementation of Controls
- Communicate and Give Feedback More Effectively
- Turn Groups Into Teams
- Ensure a Safe and Healthy Work Environment by Enforcing OSHA and Job Safety Program Regulations
- Handle Employee Conflict, Discipline and Negotiations
- Describe the Supervisor’s Role in Labor Relations
Topics covered in Employee Supervision include:
- The Role of the Supervisor
- Supervisory Challenges and Handling Conflict
- Establishing Goals
- Organizing a Department and Acquiring the Right People
- Designing and Implementing Controls
- Solving Problems and Making Decisions
- Motivating Your Employees
- Supervising Groups and Work Teams
- Ensuring a Safe and Healthy Work Environment
- Dealing with Change and Innovation
Employee Supervision Course Curriculum
Unit 1: Blackstone’s Skills for Success
- Discover How You Learn
- Find a Place to Study
- Learn How to Study
Unit 2: Office Technology & Keyboarding
- Introduction to Computers
- Keyboarding
- The Internet
- Other Types of Office Technology
Unit 3: Management Practices & Principles
- The Supervisor: Manager and Leader
- Effective Communication
- Creating a Positive Work Climate
- Building Teams and Managing Conflict
- Delegation
- Developing Job Expectations
- Recruiting Employees
- Selecting Employees
- Orienting and Training Employees
- Performance Evaluation
- Disciplining Employees
Unit 4: Creating an Effective Workplace Environment
- Aspects of a Positive Workplace Environment
- Communication
- Diversity in the Workplace
- Team Building
Unit 5: Introduction to Supervision
- Supervision Definitions
- Supervision Challenges
Unit 6: Planning, Organizing, Staffing & Controlling
- Planning and Goal Setting
- Organizing
- Staffing and Recruiting
- Controlling
- Problem Analysis and Decision Making
Unit 7: Stimulating Individual & Group Performance
- Motivating Followers
- Leading Followers
- Communicating Effectively
- Developing Groups
Unit 8: Coping with Workplace Dynamics
- Performance Appraisal
- Workplace Health and Safety
- Conflict Negotiation, Discipline, and Politics
- Change Management
- Supervision and Labor
Unit 9: Critical Thinking Skills
- Introduction to Critical Thinking and the PANIC Method
- Inference and Judgment
- Metacognition
- Forming Strong Conclusions through Predicting
- Rhetorical Strategies
- Critical Theories
- Deductive Reasoning
- Emotional Intelligence and Critical Thinking
Unit 10: English Usage and Written Communication
- Parts of Speech
- Parts of a Sentence
- Pronouns, Verbs, and Agreement
- Sentence Types and Punctuation
- Written Communications
Unit 11: Time & Stress Management
- LifeTime Patterns (Values)
- The Power of LifeTime Habits
- Goals, Objectives, and Outcomes
- Choosing Your Priorities
- Planning and Scheduling Activities
- Interruptions, the #1 TimeThief
- TimeLogs
- TimeTips
- Self-Esteem and Time Management
- Stress Management
Employee Supervision Course Materials
Blackstone will provide you with the following tools for your success in the course, all of which are included in your tuition:
Blackstone Employee Supervision Study Guides
Eleven units designed by Blackstone Career Institute will guide you through the Employee Supervision certificate course. Four of the units accompany the textbook described below and break down the material you are learning chapter by chapter. Answers are provided for textbook review questions so you can gage how you are doing at every step.
Supervision Today! by Stephen P. Robbins and David A. DeCenzo, Pearson/Prentice Hall
This comprehensive textbook prepares students for success in supervisory positions. Supervision Today! covers the foundations of supervisory management and provides students with a step-by-step guide to the various tasks they will need to master. These skills are refined through self-assessment, team building, supervisory skill building, Internet research, communicating effectively, and critical thinking case exercises located at the end of each chapter. The text also covers ethical and moral dilemmas so that students will be prepared to make sensible decisions on the job.
Blackstone’s Exclusive Online Typing Tutor
Whether you are a novice typist or just need to brush up on your skills and increase your speed, Blackstone’s Online Typing Tutor will help you succeed. Work at your own pace and take the online typing test when you are ready to assess your skill level.
Access to Blackstone’s Online Student Center
You will gain unlimited access to Blackstone’s Online Student Center, where you can download your study units, take exams and receive instantaneous Grade Reports, chat real-time with other students, participate in online discussions, and receive news about Blackstone.
Employee Supervision Course Tuition
A quality education is an investment in your future. Blackstone’s home study certificate training programs are designed to be affordable while providing excellence in education and student services. The knowledge and skills you gain during the time you are working toward your certificate at BCI is what sets us apart and will set you apart from other employees. Your employment options will grow as you gain an expertise in a specialized area and you will be prepared with the knowledge you need to advance your career and earn more money.
Your Employee Supervision tuition fee includes:
- All instruction, exam evaluation, and grading of homework assignments
- Access to our state-of-the-art Online Student Center
- Instructor-led chats throughout your training period
- Lifetime access to student forums and chat rooms
- Full student services and support during your program, including unlimited e-mail, fax, and telephone support
- Brand new, latest edition textbook included with your certificate course
- Comprehensive and up-to-date study guides prepared by faculty and reviewed by subject matter experts
- Exam grade reports with references for questions answered incorrectly
- Official BCI school transcript
- An embossed Employee Supervision certificate upon completion of program requirements
Regular Tuition Price $858
Payment Plan Options
We offer a payment plan with a 100% approval rate for our Business Skills Signature Series courses—you are already pre-approved for a low down payment and low monthly installments so you can afford your BCI training!
Student Tuition 0% Interest Free Program
I will pay a $168.00 down payment & 10 monthly payments of $69.00 with 0% finance charge for a total of $858.00.
Methods of Payment
You may use your Visa, Discover, Master Card, or American Express Card to securely enroll over the phone. Call 1-800-826-9228 to enroll today!
