Medical Office Course Curriculum

Unit 1: Blackstone’s Skills for Success

• Discover How You Learn
• Find a Place to Study
• Learn How to Study

Unit 2: Introduction to Computers, Keyboarding, and Office Technology

• Introduction to Computers
• Keyboarding
• The Internet
• Other Types of Office Technology

Unit 3: Administrative Medical Assisting 1

• Becoming a Successful Student
• The Healthcare Industry
• The Medical Assisting Profession
• Professional Behavior in the Workplace
• Interpersonal Skills
• Medicine and Ethics
• Medicine and Law

Unit 4: Administrative Medical Assisting 2

• Computer Concepts
• Telephone Techniques
• Scheduling Appointments
• Patient Reception and Processing
• Office Environment and Daily Operations
• Written Communications and Mail Processing
• Medical Records Management
• Health Information Management
• Privacy in the Physician’s Office

Unit 5: Administrative Medical Assisting 3

• Basics of Diagnostic Coding
• Basics of Procedural Coding
• Basics of Health Insurance
• The Health Insurance Claim Form
• Professional Fees, Billing, and Collecting

Unit 6: Administrative Medical Assisting 4

• Banking Services and Procedures
• Management of Practice Finances
• Medical Practice Management and Human Resources
• Medical Practice Marketing and Customer Service
• Assisting with Medical Emergencies
• Career Development and Life Skills

Unit 7: Medical Office Practice 1

• An Introduction to Medical Informatics
• A Brief Introduction to the Windows Environment
• An Overview: Using MediSoft in the Medical Office
• A Hands-On Introduction to MediSoft and the Appointment Book

Unit 8: Medical Office Practice 2

• Entering Patient and Case Information—A Hands-On Approach
• An Introduction to Transaction Entry and Claim Management
• Electronic Media Claims

Unit 9: Medical Office Practice 3

• Printing Reports
• Designing Reports
• Setting Up a New Practice
• Utilities